Capabilities
Hands-on IT delivery for government teams, contractors, and smaller organizations. Give us a defined project, a work package that needs a real owner, or an environment to run under an agreed service level. We scope it honestly, do the work, and leave documentation behind that outlasts the engagement.
What sets us apart
Plenty of firms can list the same tools. Here's what you actually get by working with NordX.
- You talk to the technicians and the owner — not a layer of account managers
- Scope, assumptions, and acceptance criteria are written down before work starts
- Security and audit evidence are built in as we go, not bolted on later
- Every job ends with documentation the next technician can actually use
Core IT Services
- Infrastructure design & implementation (cloud, hybrid, on-prem)
- Windows Server & Active Directory management
- Microsoft 365 & Entra ID administration
- Backup, recovery planning, restore testing, and disaster recovery
- Network configuration & firewall administration
- Endpoint management and patching
- Helpdesk & Tier 1–3 technical support
Security & Compliance
- Security hardening for firewalls, endpoints, identity, MFA, and access policies
- Security awareness training (KnowBe4 platform)
- Vulnerability remediation and incident-response support
- Control implementation and evidence support for NIST SP 800-171, CMMC readiness, and HIPAA-regulated environments
- Password management, privileged access, and account-lifecycle controls
Project-Based & Staff Augmentation
- Subcontractor support for government primes
- Project management & site-wide IT deployments
- On-demand staffing for surge or rollout work
- Short-term surge support and longer-term technical assignments
Technology Experience
- Acronis Cyber Protect Cloud
- KnowBe4 Security Awareness
- Microsoft 365 / Azure / Entra
- Fortinet / Palo Alto / Cisco / Meraki
- UniFi and SonicWall
- Windows 10/11, Windows Server, macOS environments
This list is representative, not a vendor requirement. We confirm platform experience and support boundaries during scoping.
Codes & Registrations
- Primary NAICS: 541512
- Additional NAICS: 541519, 541511, 541690, 611420
- UEI: CKX8KHRBFGJ9
- CAGE Code: 14FQ0
- Business Status: Small Business; service-disabled veteran-owned
- SBA VetCert: Certification in progress; current status confirmed before proposal submission
Download the One-Pager
Use the capability statement for market research, proposal development, or an initial teaming review.
Download Capability Statement